We've built an impressive track record on fifty National, pan-European and Global projects. From start-ups to blue chips, from rapid two-week projects to nine month programmes, each project has been remarkable in it's own way. These pages give a taster of the variety of work that we've done across Finance, Telecoms, Travel and Public Sector.
Want to know more? Find out why our clients keep coming back for more.
“Insightful and well thought out” (Royal Bank of Scotland)
Royal Bank of Scotland and Profit by Design have worked together many times since 2008. Each time the bank has measured massive performance improvements as a direct result of our designs going live.
On our first project RBS challenged Profit by Design to cross-sell to existing customers more effectively.
With only six days to turn around our designs, we chose to invest three days in Contextual Research.
The resulting insights guided our Interaction Design to improve just two key pages that would be seen by 4 million signed in customers every week – resulting in a major increase in cross-selling of RBS products and services.
RBS then asked Profit by Design to redesign the NatWest home page, introducing personalisation to select customers for the first time.
Our Interaction Design massively increased traffic to targeted areas of the site more than ten times over.
Later projects also exceeded expectations. For example reaching annual financial targets in less than six months.