We offer a wide range of design, research and training services. By tailoring them to meet the specific needs of each client, we've already created world-class solutions for the web, intranets, phones, PDAs, kiosks and interactive TVs.

Want to know more? Find out what our clients say about our services.

“Top notch… combination of expert knowledge and previous experience” (Crosscountry Trains)

contextual research

Identify insights into your customers and markets, and translate them into innovative digital products and services.

Find out more about example Contextual Research services:

  • Secondary research
  • Depth and Intercept interviews
  • Video diaries
  • Focus groups
  • Card sorts
  • Moderated surveys
  • Web analytics
  • Expert reviews
  • Competitive reviews

conceptual design

Understands and reconciles the goals of your business with the needs of your customers and the capabilities of your technologies.

Find out more about example Conceptual Design services:

  • Personas
  • Scenarios
  • Concept models
  • Task models
  • Card sorts
  • Low-fidelity prototype tests
  • High-fidelity prototype tests

interaction design

Defines the detail of your solution: what it will look like, how it will behave, how it will be structured, built, tested and maintained.

Find out more about example Interaction Design services:

  • Site maps, architectures and frameworks
  • Screen flows and Process flows
  • Page lists
  • Wireframes
  • Functional specifications
  • High-fidelity prototype tests
  • Usability tests
  • Expert reviews