We offer a wide range of design, research and training services. By tailoring them to meet the specific needs of each client, we've already created world-class solutions for the web, intranets, phones, PDAs, kiosks and interactive TVs.
Want to know more? Find out what our clients say about our services.
“[Your] confidence, knowledge, approach, manner … all of these helped to extract the relevant information from the stakeholders” (British Standards Institution)
Contextual Research
Our Contextual Research services build a deep understanding of your customers, your business and markets. They define the size and complexity of the problems that need to be solved during design. We translate these insights into design recommendations that allow you to become the leader in your market.
- Secondary research:
A study of pre-existing public and private research to make best use of your budget and avoid 'reinventing the wheel.'
- Depth and intercept interviews:
Our analysis creates prioritised recommendations for design, using screeners and protocols to ensure scientific validity.
- Card sorts:
We identify insights for your design based on how your customers make sense of large amounts of information.
- Expert reviews:
A designer, who has participated in 100s of usability tests, reviews a proposed design or live site against widely accepted design principles or heuristics.
- Competitive reviews:
An analysis of the design of pre-existing web sites, interactive TV sites, kiosks, call centres, applications, collateral etc.
- Usability tests:
We observe your target audience using a design , so we can identify it's strengths and weaknesses, and translate them into implications for your business.
If you simply need a usable solution that increases short-term revenue, you might benefit more from using our Interaction Design services first. If you want to know more about any of our services, let us know.